Privacy Policy

Last Updated: October 24, 2023

1. Introduction

Welcome to SportPulse Australia. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, subscribe to our newsletter, or submit an event for listing. By using our platform, you consent to the data practices described in this policy.

SportPulse Australia operates in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We are dedicated to ensuring that your privacy is protected while providing you with the best possible experience in discovering sports events across the country.

2. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

  • Personal Identification Information: We may collect your name, email address, phone number, and mailing address when you voluntarily submit such information to us via our contact or submission forms.
  • Non-personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
  • Event Data: If you are an event organizer, we collect details regarding the event you wish to list, including location data, dates, and contact details for public display.

3. How We Use Your Information

SportPulse Australia collects and uses Users personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To send periodic emails: If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

4. Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This includes keeping you logged in (if applicable) and remembering your preferences for event filters such as location or sport type.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing.

These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information.

7. Security of Your Data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

8. Changes to This Privacy Policy

SportPulse Australia has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SportPulse Australia

123 Collins St, Melbourne, VIC 3000

Email: privacy@sportpulse.com.au

Phone: +61 3 1234 5678